Changing network settings to use any Public DNS should re-gain full access for the device. Tech Chatter. 9. Web Safe: Web Safe will not automatically be set to on. Solved: Hi, I can't seem to turn on Web Safe. All Rights ReservedVirgin Fibre Areas only. Users can change their settings at any time in My Virgin Media. And finally, you can add timing restrictions. Reply. In Advanced Settings you can disable your guest network as well as manage the limits of your different networks. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. 8. At least 30Mbps download speeds in every room or £100 one-off credit. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. Once logged in you will see 2 filters; Virus Safe and Child Safe. Likewise if Web safe and Virus Safe were blocking, you'd get messages telling you this was the case. Surfshark: The best budget VPN for Virgin. Nothing that I can do, unfortunately, as I am not a VM employee. So when it comes to fraud, we want to keep you up to date with what to look out for and ways to keep your account. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. I cannot get into the web safe settings on my virgin account to activate child safe . Use the authenticator app to scan the QR code displayed on your browser screen. on 01-02-2023 14:12. I have tried to turn off websafe but cannot reach account settings as the webpage is not working and comes up with the 'oops something has gone wrong our. Broadband deals; Broadband, TV and phone deals; Broadband and phone deals;Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. You can either sign in to your My Virgin Media app and run a check from there, or you can head to our service status page and search using your postcode and the account holders’ last name. Please look out for the purple envelope. Users can change their settings at any time in My Virgin Media. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. Its features include firewall, parental control, ad blocker, identity theft protection and privacy manager. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. And possibly the best thing about Web Safe is it comes with all our broadband packages, absolutely free. Web Safe – Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. Any website unsuitable for children is blocked by default. Best VPNs for Virgin Media. 0 Replies 552 Views 0. Select SPAM Settings. We would like to show you a description here but the site won’t allow us. A new secure password will be generated for you. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. These tools can be installed across all devices, including mobile phones, computers and consoles. These are two settings — Virus Safe and Child Safe. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. Using Web Safe with Virgin Media - 3806298. When prompted, enter the settings. try going to if Web Safe is on this site should be blocked. The info to report to VM was given above. Web safe provides ultimate protection when using the internet. If it’s not a technical issue you need help with then we’re here to support you on. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". Virus SafeVirgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Restrictions. The trouble for some users started on Saturday, but the. If you changed the computer's network settings to use any Public DNS does that re-gain access. Being honest helpful and constructive virgin media are the worst company I have ever had to deal with in 30 years of business, put in at least a myriad of customer service rather than just billing teams to rip people off and the most constructive feedback I can offer is either shut the company down or sell on to someone else who cares. Login to the Virgin Media online account in a web browser. The Virgin Media Connect app is the control unit for your WiFi that helps keep you connected, and it’s available to anyone with a Hub 3, 4, 5 or Hub 5X. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Mobile customers. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. NordVPN – Extensive server network. Virgin Media. To turn off your guest WiFi network, visit your network settings by entering 192. With an average download speed of 362Mbps, and an upload speed of 36Mbps this incredibly fast connection will. Virgin Media released their network level parental control option, Web Safe, in early 2014 and the Child Safe settings have been turned on by default for new customers since May 2018. 1. Includes a 30-day money-back guarantee so you can try it risk-free. 0 Kudos Reply. Then, click Start editing. Select the SPAM setting you’d like to use: Reject All Spam messages. bibise25 Posts: 40 Forumite. I censored my connection information but you can follow these guidelines easily in min. Networking and WiFi. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. Since the VM site had its overhaul and re-layout the "Web Safe" settings page seems to be broken. I added it to the 'allowed websites' list, and it's working fine. 168. If this doesn't work, or your device doesn't have a camera, you can manually enter the number displayed alongside the QR code into your authenticator app. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Set up a guest network. Click: My Apps. Try computers with Cisco’s OpenDNS using 208. Follow these easy steps: 1. Up to 3 WiFi Pods if needed. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. From blocking viruses to malicious or inappropriate content, find out how web safe protects here What is Virgin Media Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereWhat is Virgin Media Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Virgin Media takes online safety seriously. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for. IPCONFIG reports DNS servers as 194. It’s easy to customise by clicking on the Categories, Websites or Set timer filters. Modern slavery statement. Web Safe does not block all unsafe or inappropriate online content & is intended only to assist parents with keeping their family safe online. If you're still having issues changing your settings, please let us know. It’ll automatically detect and remove viruses, malware, ransomware and spyware. 26 February 2010 at 2:21PM. I wouldn. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. by VirginMedia on 20-08-2018 08:52. Virgin Media also offers an additional security tool called F-How to access advanced settings. Editor’s Choice Try Risk-Free for. Web Safe is not automatically turned on for customers joining before this date. 9. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options. I've rebooted router and restarted devices but nothing helps. Bypass Child Safe & Virus Safe. 0 Kudos. Every attempt bounces me back to the 'My Account' page. ExpressVPN — Best Overall Virgin Media VPN With Superfast Speeds for Uninterrupted Connections. At least 30Mbps download speeds in every room or £100 one-off credit. 159. Bypass Child Safe & Virus Safe. We would like to show you a description here but the site won’t allow us. This setting is useful if you want to turn off parental controls on a child’s iPhone. 66K;Feel confident in letting your child learn and play online, with parental controls through Virgin Media’s Web Safe. Just joined. Service and repairs at no extra cost . We recommend keeping Virus Safe on. Joining in. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. According to Tranco this site has a low rank. You’ll pay nothing for 3 months (with no payment details. When choosing a username on any site, make sure they pick a nickname and not their real name. Options. on 18-04-2022 18:11. The number 08000529429 is a Virgin Media number, and will direct you to a support agent who will be able to assist, and. 0 & V6. Requires activation. Go to My Apps. While the world wide web has revolutionised and simplified the way we. on 19-07-2023 09:07 Hi @Brianlfc0210, Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web. Technical staff at Virginmedia first said that there was no such software (it is mentioned on their website!) and then put me through to people in their (Indian?) technical support. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. 17-04-2023 12:57 - edited 17-04-2023 12:58. Web safe provides ultimate protection when using the internet. Invest on a WiFi mesh system appropriate for your house and put the Superhub in Modem Mode. We also provide broadband customers with Web Safe, which is designed to automatically block access to sites it believes are either unsuitable for children, fraudulent or contain. From the device on which Web Safe appears to not be working go to What is the AS Name value reported? The following example reports this value as Virgin Media. 4. 168. 24/7 email & live chat customer support. Options. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereIf you remove Web Safe, you should have no issues. Tags (1) Tags: WebSafe. All devices would need to be re-connected to the WiFi. When I go to the settings page and click to turn on, I get the message " Sorry the - 5319009. For fraudulent e-mails, forward to phishing@virginmedia. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. Hi, I cannot access Web safe/ child safe. 1. Virgin Media BT Sky; Broadband: We’ve now rolled out Gig1 Fibre Broadband across our entire network - with average download speeds of 1130Mbps : Less than 1 in 3 customers can get their top average download speed: Less than 1 in 3 customers can get their top average download speed: TV on the go Parental controls are a set of tools designed to protect and keep children safe online. You can switch Web Safe on or off whenever you want, but it comes automatically switched on when you purchase your package. Welcome to the Virgin Media Community!. Parental controls block websites and applications that you think are unsuitable for your child. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals;Re: Can’t access web safe in Switched On Families Tuesday; can you please tell if my website is block by websafe in Security matters Sunday; Child safe mode is not turning on in Security matters 2 weeks ago; Cannot access websites in Security matters 2 weeks ago; How do i turn off parental control? in Switched On Families 3 weeks agoWelcome to the community and thanks for taking the time to post your issue on the forums. Virgin Media Security is a top of the range internet security package that helps keep you and your family safe and secure online. For best protection, we recommend using Virgin Media Internet Security and Web Safe. You could also use a VPN to save you from using a proxy site all the time. We would like to show you a description here but the site won’t allow us. --. Access your bills, diagnose faults and manage your package. Get extra security on your devices, too, and sign up to Virgin Media Internet Security powered by F-Secure – our award-winning security tool that gives online protection on unlimited devices. . Community Natter. I activated it yesterday, & it confirms my settings. 5. 10. or for free, use the software recommended in post #6. I just want to turn on childsafe . com (connection reset error). Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. Available with M50 broadband or faster. Web safe provides ultimate protection when using the internet. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for example Setup. Further exclusions & legal stuff apply. You may also benefit from performing a PIN hole reset on the Hub to see if this gets things working again. 1 or whatever else you like. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. 168. Use a proxy website like Anonymouse or something. 65% of young people aged 11-16 are in favour of the. This website is safe according to DNSFilter. Web safe provides ultimate protection when using the internet. Whilst waiting for the forum team consider trying the following: when changes fail to save press Ctrl + Shift + R to reload page and confirm current state of Web Safe. Having won awards for its security and speed, it’s the perfect choice for gamers. Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. Currently the child safe settings are completely inactive at my home - this is a child safety issue and should have been fixed far more quickly than this. Recycle or return your kit. Virgin Stream hub offering money-back for. 1. Further exclusions & legal stuff apply. The SSL certificate is valid. Excludes broadband faults and broadband network outages. uk suggesting that have had a request to reset my password. --. Access your bills, diagnose faults and manage your package. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. dmof. If you can't figure it out, maybe you aren't ready for unfiltered internet access just yet. It is turned on but it is not blocking websites. 1 — the Internet’s. If the changes are saved then until Virgin Media fix the issues with the new page continue to use the old page. I can't do this. com. . Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Virgin Media and O2. Avoiding pirated material online is the best way to protect your. Have a look in the Virgin Media online account. This along with the fact that Lix can reach the site via VPN and BT would suggest that the site itself is blocking her Virgin Media IP. SpeedVirgin Media and you have confirmed Child Safe is on. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. Available with M50 broadband or faster. . Speak soon,See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. This allows you to choose the type of content you can restrict. Subscribe to RSS Feed; Mark Topic as New;. My Virgin Media, making managing your account easier with all your information in one place. 1. To get around this, you need to turn Web Safe off. Every computer on the internet must have a unique address, which called an IP address. These changes affect all Virgin Media email addresses ending in the. Excludes broadband faults and broadband network outages. Virgin Media states “Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. com 9. Virgin Media Web Safe Step by step guide 8 You then have three options to customise. 5. not very safe!! nobile Posts: 574 Forumite. At least 30Mbps download speeds in every room or £100 one-off credit. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can. The process will be quite similar for other top VPNs like PIA, Cyberghost, NordVPN, and Surfshark. Luckily, Internet Matters and Virgin Media are on hand with a plethora of handy tips to keep your devices, and theirs, as safe and secure as your grandmother’s recipe book. Users can change their settings. Log in to My Virgin Media. Here you’ll find all the help you need for Virgin Media related problems and issues. Navigate to the My Apps tab and select Web Safe from the menu. From blocking unwanted calls to keeping young children safe online, this guide looks at the security settings offered by Virgin Media for all your devices. Built to keep internet nasties away from your home devices, Virgin Media Web Safe is available at no extra cost with our broadband. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals; Staying safe online with Virgin Media Web Safe. Welcome to the community and thanks for taking the time to post your issue on the forums. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings!. Parental controls are a set of tools designed to protect and keep children safe online. Solved: Virgin Media Blocked my website - Virgin Media Community - 5248310. M500 from Virgin Media offers value for money ultrafast broadband, with wide availability across their network of 16. 1. 1. Users can change their settings at any time in My Virgin Media. Business, Economics, and Finance. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. If you're still having issues changing your settings, please let us know. These are two settings — Virus Safe and Child Safe. Forum Team. Available with M50 broadband or faster. Nobody welcomes a price increase, and we get that. I am having the same problem that has been reported by others, I want to enable Child Safe in my Web Safe settings. Vonage 2nd line. More about Virgin Internet Security. Parental Controls is a feature we introduced for all our broadband connections. It’s easy to customise by clicking on the Categories, Websites or Set timer filters. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May 2018. How to turn on Child Safe. on 19-10-2022 07:04 Sign in or register for My Virgin Media, click on 'Account Settings' > 'Online security' > toggle 'Child Safe' off (so it's grey instead of purple). My Virgin Media makes managing your account easier with all your information in one place. make sure you are using Virgin Media's DNS; if you go to 1. How to whitelist a website. We created Web Safe for our customers to make browsing safety a no-brainer. Once logged in you will see 2 filters; Virus Safe and Child Safe. Thank you. Rearrange and rotate pages, add and edit text, and use additional tools. Child grooming. At Virgin Media, we pride ourselves on our parental controls. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. 1. Tried every browser, device, incognito mode etc. Virgin Media services are only available in eligible Virgin Media network areas. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. What is the website, happy. com 's industry. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. Doesn't work in Igconito, Chrome Browser, Edge or Safari. Excludes broadband faults and broadband network outages. That said, the more you know about the web, the better understanding you. 07K; 891; 2. Access Amazon Prime and Netflix (when you subscribe) and more when you play them on our Virgin TV 360 boxes. License Agreement applies. For best protection, we recommend using Virgin Media Internet Security and Web Safe. Regards. You can even reboot your Hub from the comfort of your sofa. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. If you’re a Virgin Media virgin, why not check out our Welcome hub and find out everything there is to know about your fab new service. Virgin Media takes online safety seriously. Same problem from either the phone app or web-site. Remove mcafee and install the virgin media security package. Hi @nikbower, thanks for your post although I'm sorry to hear you're unable to activate Child Safe. I've been trying for many days to turn off web safe but it is impossible, when I click on manage web settings I'm taken to a page that - 5360412. If you want to know more, the updated sections are 6. As a Virgin Media broadband customer, you can set-up our Web Safe security service free of charge,. Any website unsuitable for children is blocked by default. That’s why we offer all our customers award-winning Virgin Media Internet Security powered by F-Secure on unlimited devices. Virgin Media pricing. Virgin Media has worked with the UK Council for Child Internet Security (UKCCIS) to develop five top tips for parents regarding child safety. How to turn on Child Safe. Virgin’s site is also being updated to reflect their new headline speeds of up to 152Mbps. 100. To deactivate Virgin Media Parental Controls select ’DEACTIVATE’. Open a Web browser (e. Web Safe is not automatically turned on for customers joining before this date. 220. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. Re: Can’t access web safe. BTW is there a reason why you are access the old site page for Web Safe?. Click the big on/off icon to connect. web safe. on 29-09-2023 13:40 Perhaps your extensive research chose to ignore workarounds like these. Learn how you can change Web Safe settings to turn Child Safe off. pc. For fraudulent e-mails, forward to [email protected] five tips for parents. 0. 222. Options. Virgin Media accepts no responsibility for personal online activity. If you would like the Web Safe settings changed, let us know as this can be a work around for now. It’s better to be safe than sorry when it comes to downloading files online. 67. Options. Trying to enable Web Safe and getting “Sorry the changes were not saved”. It allows you to set an age rating on your WiFi at home so little eyes can't see things online that may not be suitable for them. So whether it's technical issues, hub problems or you need support, we’ll help you with our. Changing Virgin Media Web Safe Settings on a Mobile in Self Care Videos 20-08-2018 Virgin Mobile SIM swap - Unlocking code tips in Self Care Videos 12-12-2017 Virgin Mobile SIM swap - Backing up your contacts in Self Care Videos 12-12-2017Virgin Media Email settings Access your email through a Web browser Before you read on, did you know that you can access your Virgin Media - 3166396. You can read more about Parental Controls on our website. Then click on Manage services. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides. , S. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Virgin Media also offers an additional security tool called F-No setup fee is available on all bundles, broadband & phone, and broadband only packages. We give all our customers a complete, market leading security package called Virgin Media Security, free. . Virgin Media Web Safe Step by step guide 9 Then you can select ‘Websites’. 0 Replies 530 Views 0 Replies 530 Views QuickStart - Upgrading Fibre & TV to Hub 3. 1. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. Browse Virgin Media Virgin Media Community. We'll go over how to set up the filter, what. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. Options. Stay safe online. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. Reply. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112Changing Virgin Media Web Safe Settings on Desktop/Laptop in Self Care Videos 20-08-2018; How to change your Series Link+ Settings on V6 box in Self Care Videos 11-04-2017; Troubleshooting your Virgin Media router in Help 29-07-2016; How do I Fix Sound and Picture Problems on my TiVo® in Help 29-07-2016Virgin Fibre Areas only. For some customers the Web Safe adjustments are not functioning. 168.